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Investigates the Occupational Safety and Health Administration (OSHA) use of ‘plain’ English in its numerous published standards. Gives both the humorous — ‘Alice’ Adventures in Wonderland’ — and the staid — Federal Consumer Product Safety Commission — as examples of what is and is not plain English. Concludes that customers will reward a business that communicates well.

Among the top management issues covered in this section are: leadership to promote change; issues of corporate culture; effective international strategy; environmental leadership; investment in Eastern Europe; and developing “world‐class” manufacturing strategy.

Service outsourcing/offshoring represents an increasing phenomenon. Several factors (e.g. cost reduction, flexibility, access to new technologies and skills, access to new markets, focus on core activities) motivate the location of (IT or business) processes abroad and/or out of the companies' boundaries. This choice determines also relevant risks. Knowledge and data protection constitutes one of the most relevant issues in service outsourcing/offshoring because it can strongly affect the success of these projects. The purpose of this paper is to propose an assessment framework that highlights the main risks of offshoring and outsourcing projects.

Building on the model developed by Monczka et al. (2005), this work proposes a FMEA assessment framework that highlights the main risks of offshoring and outsourcing projects, their causes, effects and some possible (preventing/correcting) actions. The proposed framework has been implemented and tested in a multinational company for a long time involved in service offshoring/outsourcing projects.

Adopting a failure mode and effect analysis (FMEA) approach, the study describes the main possible failures, their causes, effects and possible (preventive and corrective) actions, along all of the phases of typical outsourcing/offshoring projects.

The paper develops an assessment framework able to identify the security risk profile of companies engaged in outsourcing/offshoring projects by considering the technical, legal and managerial aspects jointly; and detecting the causes of possible security failures and the related preventive and corrective actions.

Discusses the problems involved when foreign investors decide to try and involve themselves in the US market. US and local income taxes are involved and investors must be apprised of this and the need to sign the appropriate agreements, models of which are enclosed herein. Looks at organization and purpose, minority protection and equal ownership. Concludes that very careful legal planning is required for a successful business relationship.

Protection and enforcement of trade secrets outside the USA have been minimal and undeveloped and of particular concern when using the Internet. Substantive and procedural laws vary from country to country. In recent years there has been a move toward harmonization under the North American Free Trade Association (NAFTA) and the Trade Related Aspects of Intellectual Property Rights (TRIPS) agreement under the General Agreement on Tariffs and Trade (GATT) 1994. However, the provisions of TRIPS allow for varying periods for member countries to come into compliance. In the meantime international protection of trade secrets is uncertain, thus necessitating the development and implementation of strategies for preserving trade secrets in the international business environment. This paper discusses those strategies, beginning with defining and identifying a company’s trade secrets and the formulation of various policy measures to be taken to protect trade secrets, with emphasis on the risks inherent in the loss of trade secrets when using the Internet and how to eliminate or reduce that risk.

Previous theoretical explanations and empirical analyses of the multinationality-performance relationship have produced mixed arguments and results. Linear and curvilinear relationships have been theorized and confirmed empirically. This study aims to reconcile earlier mixed findings by incorporating the role of entry mode choice as a moderating variable.

Extensive literature survey is conducted in order to provide an explanation for the different performance patterns of internationalization via licensing, joint venture and wholly owned subsidiary.

Based on the assumptions of Transaction Cost Economics and Organizational Capability perspectives, several research propositions about the multinationality-performance relationship are formulated, which provide a more fine-tuned approach to the performance implications of multinationality.

This paper contributes to multinationality-performance debate by showing that the impact of multinationality depends on the firm-level strategies implemented while going international; to be more precise, the net benefits from multinationality are likely to vary for different modes of foreign market entry.

Films, besides serving as an important instructive means to deliver sociological content, have also recently made their way into more structured courses on Media Sociology. It becomes particularly pertinent for cultivating global sociological imagination in the classroom. This chapter is a pedagogical reflection discussing the potentials of integrating Bollywood films into a first-year seminar, the content of which at many levels is comparable to basic sociology classes. The reflection is based out of the experience of teaching a freshmen class on Bollywood to a body of students with little past exposure, or knowledge of this movie industry. The chapter will initiate a dialogue on strategies of introducing the content, encouraging engagement and critical thinking, how to build on essential global sociological imagination along with a summary of what works and what does not. For this chapter, I will detail on the three contemporary Bollywood films (Ishaqzaade, Monsoon Wedding, and Dor), which I use to engage in a dialogue on family, class, and gender. Next, I will apply Sutherland and Fetley’s (2013) framework to explore the sociological relevance of these films (thus validating my choice of these works for pedagogical purposes) and also demonstrate possible hegemonic versus oppositional ways of reading these texts, which students are supposed to decipher and apply. Contemporary Bollywood films in many ways mirror aspects of the life course experienced in the United States and can be instrumental in encouraging a diverse undergraduate curriculum.

The chapter explores how gender has been an integral part of the nation building project in post-liberalisation Hindi cinema, popularly, known as Bollywood.

This chapter is based on primary data gathered through interviews with prominent members of the Hindi film industry along with a detailed content analysis of commercially successful post-liberalisation mainstream Hindi films.

It highlights how the representation of gender has been a central axis around which the tension between tradition and modernity has been played out in Hindi Cinema. The construction of Indianness post-liberalisation has questioned gender politics but proposed easy resolutions which fit into the larger nationalist narrative. In doing so, it has used the diaspora as a category to produce a nationalist account which is simultaneously essentialised and transnational in the quest for projecting India’s aspirations on the global platform.

The chapter provides important insights into the role of popular Hindi cinema, often brushed off as frivolous, in contributing to the mainstream discourse on nationalism post-liberalisation.

To contribute to the internet use literature with particular respect to lawyers. This current study seeks to investigate qualitatively, the impact of the internet on the work of lawyers in Ghana.

Following several other empirical studies in the general information systems arena, a qualitative design was adopted for this study. A second motivation for adoption of this design was the fact that this research was exploratory in nature and it was the opinion of the researchers that this case study will provide rich insights into the formulations of research propositions for a larger study on internet use and legal practice in Ghana. Interviews were conducted with lawyers who had been called to the bar for before 2003 (we needed to be sure that these lawyers had been practicing for at least two years). Lawyers employed in law chambers, private sector institutions, international organizations, law consultancies, public sector institutions and the Faculty of Law of the University of Ghana were contacted as potential respondents for this qualitative study. The first five lawyers in each category who accepted to do the interviews were used as respondents for the study. In all 25 lawyers were interviewed and their views on internet use in respect of the legal profession in Ghana formed the basis of the empirical discussions in this paper.

Seventy‐eight per cent of the lawyers interviewed agree that the internet improves their productivity. Eighty‐eight per cent of respondents indicated that the internet is useful as a communication tool, whilst 76 per cent of the respondents considered the internet to be very important for getting information. In respect of generating business contacts, it seems the internet (online technologies) is just as important as brick – and – mortar strategies for attracting and retaining clients.

Study has proved invaluable in hypothesis formulation for a larger study on internet use amongst Ghanaian lawyers in 2006. Ultimately, it could give indications for the conduct of e‐business adoption studies amongst lawyers in Ghana.

One of the few studies that focuses on internet adoption by lawyers in a developing country context.

There are many entrepreneurial communities in the Asian subcontinent, which are known for their economic resilience and religious orientation but have received limited attention in extant literature. These communities include Memon, Delhiwala, Chinioti, Ismaili and Bohri, which have been persistent in keeping their members economically stable, as many centuries, while also retaining their religio-sociocultural identity. This paper aims to add to the body of literature by documenting the possible factors, which contribute toward advancing socio-economic justice for the members of respective communities.

This study uses Eisenhardth research strategy within a social constructivist paradigm to process data from in-depth interviews, memos and documentary sources to explore the internal dynamics of three most prominent of these communities (Memon, Delhiwala and Chinioti) in Pakistan.

The findings reveal that the secret to their resilience is, perhaps, rooted in their religio-sociocultural communal norms, which may not just ensure effective wealth redistribution among the deserving segments of the society but may also enable its deserving members to achieve self-reliance through community-supported–entrepreneurial–activity. This study proposes that a culture of community-based–family–entrepreneurship coupled with the spirit of cooperation, sacrifice and reciprocity may eliminate the possibility of socioeconomic injustice.

The religious entrepreneurial communities may be seen as an alternate to free-market or state-driven methods to impart socioeconomic justice where needed. The voluntary inclination of entrepreneurs in such communities to facilitate those in need may, perhaps, reduce or even eliminate the need to involve state intervention to redistribute wealth through taxation, which may also eliminate the cost of the state bureaucracy, which is used for the collection and redistribution of taxes.

The findings add to the body of literature which could help similar communities to improve their socioeconomic stability in a just manner for all its members. Policymakers can also take notice of the religio-sociocultural norms at the source of socioeconomic justice within the respective communities to formulate policies conducive to sustaining such norms where necessary.